Privacy Policy
Effective Date: May 21, 2025
Introduction
Welcome to Witrame. This Privacy Policy outlines how we collect, use, disclose, store, and manage your information when you interact with us through our website, platform, products, and services. We are committed to respecting your privacy and safeguarding your personal data, in full compliance with the applicable laws of the Republic of India, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
This policy is issued by Witrame, headquartered in India. It applies to all users of Witrame’s digital assets, services, communications, marketing tools, and online platforms. Witrame acts as the data controller for your personal information.
This Privacy Policy governs:
What data we collect and how
Why we collect it
How we use, share, and secure it
Your rights under applicable data protection laws
Cookie usage and third-party technologies
We may collect and process the following types of personal and non-personal data:
Identity & Contact: Name, email address, phone number, job title, company name, etc.
Technical: IP address, browser type, device specs, operating system, geolocation
Usage: Pages visited, time on site, click patterns, form interactions
Communication: Content of emails, chats, feedback forms, and support tickets
Third-party platforms: Data from social logins (like Google/Facebook), newsletter signups
Financial: Payment gateway data if you transact with us (processed securely)
We use website tracking and analytics tools such as RB2B, Google Analytics, and session replays to understand how users interact with our digital properties. This includes:
Clickstream analysis
Scroll depth and heatmaps
Page dwell time
Funnel optimization
These tools help us improve site performance, personalize content, and measure campaign effectiveness — without collecting personally identifiable information unless explicitly submitted.
We collect your data only for lawful and specified purposes:
To improve user experience and interface
To respond to queries, support requests, or business inquiries
To provide, maintain, and enhance our services
To analyze web traffic and marketing effectiveness
To send communication and promotional material (with your consent)
To comply with legal obligations and resolve disputes
If you subscribe to our newsletters, updates, or offers, we may contact you via email. Every such communication includes an unsubscribe option. You can also email info@witrame.com to opt out anytime.
Witrame uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These may include:
Essential Cookies: Required for website core functionalities such as page navigation and secure login.
Functional Cookies: Help remember user preferences and settings.
Analytics Cookies: Track user behavior for performance monitoring and user experience optimization.
Advertising Cookies: Used to deliver relevant ads and remarketing via platforms like Google and Facebook.
We also utilize technologies like web beacons and pixels for campaign measurement, email open tracking, and behavioral analytics.
Third-party Cookies: Some cookies may be set by third-party providers whose services we use (e.g., embedded videos, social media plugins).
You can manage or disable cookies in your browser settings. Blocking some types of cookies may impact your experience on our site.
We may share your data with:
Trusted service providers (e.g., cloud hosting, analytics, CRM platforms)
Email marketing tools like Mailchimp
Payment processors (e.g., Razorpay, Stripe, PayPal) — for transactions only
Legal authorities, if required by law
We do not sell or rent your personal data. All data processors are bound by confidentiality and data security obligations.
Your data is stored primarily on secure cloud servers in India. However, some processing may occur in jurisdictions outside your location. By interacting with our site, you consent to such cross-border transfers, subject to safeguards compliant with Indian and global data protection standards.
We retain your personal data only for as long as necessary for the purpose it was collected or as required by law. Once retention periods expire, data is deleted or anonymized.
You have the right to:
Access and review the personal data we hold about you
Correct or update inaccurate data
Withdraw consent at any time (where applicable)
Request deletion, portability, or restriction of processing (subject to legal requirements)
To exercise these rights, email us at info@witrame.com.
Our services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe a child has provided personal information, contact us for immediate removal.
We implement industry-standard encryption, access control, firewalls, and secure infrastructure to protect your data. Despite our efforts, no system is completely immune to risks. We encourage users to use strong passwords and remain vigilant.
We do not send unsolicited emails. You will receive messages only if you have opted in or engaged with our services. We adhere to anti-spam norms under Indian IT regulations.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our services after changes indicates your acceptance.
For questions, feedback, or grievances regarding this Privacy Policy, contact:
📧 info@witrame.com
We take your privacy seriously — and we’re committed to being transparent, accountable, and secure in every interaction you have with Witrame.